Support
Talk to the people building it.
Get help with setup, your customer data, email delivery or billing.
Step-by-step guidance for your workspace, data, audiences and campaigns.
For a first look at how maxclicks could work for your team.
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Common questions, answered.
Most setup questions already have a step-by-step article in the help center.
Verify your sending domain
Learn how to add a sending domain, publish its DNS records, complete verification, and keep it verified over time.
Import your contacts from a CSV file
Learn how to prepare a CSV, run an import, track its progress, and understand how maxclicks matches contacts.
Send your first broadcast
Learn the full path to sending a broadcast, from choosing an audience to scheduling the send.
Understand workflow runs and fix failures
Trace a customer journey through its inputs, decisions and email activity, then distinguish temporary waits from terminal failures.
Manage suppressions
Learn what suppressions are, why they apply to an address rather than a contact, which sends they block, and how to suppress or unsuppress an address.
Understand credits and auto reload
Add credits to your workspace, configure auto reload and check the balance available for campaigns and workflows.
What to include when you write.
A few details let us reproduce the problem without a round of follow-up questions.
Where it happened
The workspace you were in and the email address you sign in with.
What you saw
The steps you took, what you expected and what happened instead, with any error message or a screenshot.
What it affected
The campaign, workflow or template involved. For an email, add the recipient address and roughly when it was sent.
Building with the API?
The developer documentation covers the REST API, SDKs, webhooks and the MCP server.