Workflows and automation
Learn how to build, publish, version, and troubleshoot automated workflows, and how to read a run when a step fails.
Build your first workflow
Build a customer follow-up that waits, checks for a new purchase and emails only when the reminder is still relevant.
Read guidePublish, pause, and version a workflow
Publish a reviewed journey, understand which version each customer follows, and pause or resume execution deliberately.
Read guideUnderstand workflow runs and fix failures
Trace a customer journey through its inputs, decisions and email activity, then distinguish temporary waits from terminal failures.
Read guide